THIS HELP FILE IS ONE LONG FILE, SO YOU CAN SEARCH
IT BY:
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Scrolling
through it to search for your topic
·
Clicking
on a question to be redirected to its answer
·
Clicking
on the “Back to” navigation buttons to return to the top of the
file or the top of the topic.
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How do I sign in with another username on the same
computer? |
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How do I update my address, phone number and other
member data? |
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I’ve updated my member information but
why does the member list still show the old information? |
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Why do I have to
confirm my username and password when I register for an event? |
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How do I change my registration information after
I’ve registered? |
Where do I find:
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Accident
Report |
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AGM
Minutes |
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Day Trip
Schedule |
No longer
generated as a list; scroll through the calendar and view the events or use
the Filter option. Read more |
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Informed
Consent Form |
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Member
List |
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Newsletters
(current and past editions) |
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Overnight
Tour Schedule |
No longer
generated as a list. To see the overnight trips, scroll through the calendar
and view the events or use the Filter option.
Read more |
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Ski Phone
number |
The top of the home page above the
announcements (you must be logged on). |
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Trip
Report form |
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Username/
Password./ login issues |
See Logging On;
if that does not work, contact webmasters@norsemanskiclub.com |
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Day trip/Social/
Training event
registration/payment issues |
Contact the
event coordinator. If the
problem is website-related contact the Website Event Support team, Jennifer Bryden or Elaine Bouey |
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Overnight
trip event registration/payment issues |
Contact overnights@norsemanskiclub.com |
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Membership |
Contact membership@norsemanskiclub.com |
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Newsletter
submissions |
Contact newsletter@norsemanskiclub.com |
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Website general
questions |
Review
this help file to find the solution.
Otherwise,
contact communications@norsemanskiclub.com |
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All other
enquiries |
Go to the
Contact Us page
and complete the form |
What do I do if I have forgotten my username or password?
Your username is your firstname and lastname e.g. johntaylor. Initially, your password is set the same as your username, and the first time you sign on, you will be prompted to change your password.
If you have already signed on and changed your password and forgotten it, click *help next to the Login button. Type the email address that is in your member info page. Your login information will be sent to you within a few minutes.
If you still have a problem, email webmasters@norsemanskiclub.com, and include the specific details of your problem.
How do I sign in with another username on the same computer?
If you’ve clicked the “remember me” box, the login area shows the username and password (using dots) of the last user, even though you have logged off.
However, if you share the computer, with another NSC member, you must first delete BOTH the username and the password before typing in the other member’s login information.
How do I update my address, phone number, email address and other member data?
1. Sign on to your account.
2. In the My Account section, click on View/Edit
Your Info.
3. Update your personal information.
4. Click the Submit button at the bottom
of the screen when done.
I’ve updated my member information so why does the member list still show the old information?
The member list is generated manually by the webmasters about once a month or so (this system does not have the option to generate a printed list on demand from the member database). The most recent member information (for you or another member) is displayed when you choose the Member Search option.
How do I get more information about an event?
1. Just click on any event on the Calendar and the full details of the event appear.
2. Please read the information carefully. The registration for some events is not done on the website, but by telephone.
How do I use the Filter on the Calendar page?
The Filter option displays only a selected event type:
1. On the event calendar page, click the arrow to the right of the Filter selection box (just above the top line of the calendar) to see the dropdown list.
2. Select the type of event that you want to view: Backcountry Day, Backcountry, Overnight, etc.
3. The calendar displays only that type of event, even if you change the month.
4. To view all the events, click the arrow again and select *ALL*.
NOTE: The event type selected will remain, even if you logout and login again, and even under a different username.
Why do I have to confirm my username and password when I register for an event?
For
households with more than one NSC member, this
confirms which member is logged on. At this point, the other member may enter
his or her information and register for the same event. Remember that to change
usernames, you must first delete BOTH the
username and password that appears on the screen.
How do I change my registration information after I’ve registered?
After you have registered for an event, you can add/remove guests, change the location where you will meet (carpool vs event location):
1. In the Events Section, click on My Upcoming Events.
2. For the event that you want to change:
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Add or remove guests |
In the Guests column, click on Change |
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Edit
details of the event |
In the Edit column, click Edit |
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Delete
your registration |
In the Delete column, click Delete; you will
be asked for confirmation |
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Change
emergency contact info |
The
information as entered in the View/Edit
Your info page. This is the backup information. When you sign in at
the start of the trip, you must provide your emergency contact info for that
day. |
17-November-2011